AKHIYAR, D.; SARI , V. N. .; MUHAMMAD, A. Analysis and Development of Marketing for the Creative Industry of West Sumatra Based on E-Commerce with the Concept of Customer Relationship Management (Crm) (Analisa Dan Pengembangan Pemasaran Industri Kreatif Sumatera Barat Berbasis E-Commerce Dengan K. Jurnal KomtekInfo, [S. l.], v. 6, n. 2, p. 144–154, 2019. DOI: 10.35134/komtekinfo.v6i2.53. Disponível em: https://jkomtekinfo.org/ojs/index.php/komtekinfo/article/view/53. Acesso em: 3 feb. 2026.