D. Akhiyar, V. N. . Sari, and A. Muhammad, “Analysis and Development of Marketing for the Creative Industry of West Sumatra Based on E-Commerce with the Concept of Customer Relationship Management (Crm) (Analisa Dan Pengembangan Pemasaran Industri Kreatif Sumatera Barat Berbasis E-Commerce Dengan K”, komtekinfo, vol. 6, no. 2, pp. 144–154, Nov. 2019.